Super Chunky Slipper Yarn

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Here's our new soft and strong super chunky yarn which goes beautifully with our felt colours. 

Any orders which include yarn and felt will receive our ridiculously simple (but canny!) slipper knitting pattern.  

51% Wool 49% synthetic blend in 50g balls.

If you're knitting the slipper shown here you'll need two balls for anything up to size 2, three balls for sizes 3-8 and four balls for size 9 and up.   

This gorgeous yarn normally knits on 10mm needles but for slippers we use 6.5 or 7mm needles for a firm fabric. Made by Sirdar.

WE WANT YOU TO BE HAPPY!  
For unmade kits and bits we're happy to offer a refund within 45 days of purchase.
To be eligible for a refund your item must be unused and in the same condition that you received it. To complete your return, we require need your order number or some proof of purchase, we may be able to help with this. 
Please send your item to 9 Field Lane, Brighouse, HD6 3NX. Please obtain a proof of posting (free from the post office).
What if I start making the kit and it goes horribly wrong? 
This is most unlikely but if you do get stuck give us a call and we'll sort something out.
Custom made goods, such as made up kits may be returned only at our discretion (after all with over 4.000 possible combinations we may not find another customer for your goods). Please contact us to discuss this. returns@joestoes.co.uk or telephone 01484 44 3161 or + 44 1484 3161 from outside the UK.
Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved your refund will be processed, and a credit will automatically be applied to your credit card or Paypal account as soon as we can and in any case within 30 days.
Exchanges
We can replace items if they are defective or damaged. If you need an exchange, send us an email at amanda@joestoes.co.uk and send your item to: 9 Field Lane Brighouse GB HD6 3NX. Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will do it as quickly as possible.
Shipping &Refund of shipping costs
To return your product, you should mail your product to: 9 Field Lane Brighouse GB HD6 3NX
You will be responsible for paying for your own shipping costs for returning your item. Please obtain proof of postage. If the goods are faulty or we have made an error we will refund your postage.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing insurance. We don’t guarantee that we will receive your returned item.
Late or missing refunds (if applicable).
Please contact Paypal your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at amanda@joestoes.co.uk .

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