Standard UK SHIPPING on any order £3.95

Joe's Toes Gift Voucher £100

£100.00 GBP
Shipping Info
Delivery method

Joe's Toes gift vouchers come in two types -

1. The first is simply a unique code which gives a one-time discount off any size of order (with the option of printing or emailing this gift voucher image at home). No shipping is charged on this option.

2. We send a colourful Joe's Toes postcard with the unique code and a short handwritten message of your choice to your recipient. Please add your message in the notes section of your order. Unless you ask otherwise we will let the recipient know who placed the order. Standard shipping charge applies.

Please note: Voucher codes will only work once. If the voucher amount is not used up in the first order we can manually issue a new voucher code for the balance. Voucher valid only at joestoes.co.uk  Cash refunds are not generally available. 

Shipping info

UK standard rate £3.95, USA standard rate $7.95 Scroll down to see all our rates.

Our slippers, kits and bits are made to order, but we try to keep at least one pair of everything cut and ready to go. We aim to ship all orders within a week. If it's urgent do let us know and we'll try our best to help. 

UK standard postage and packing is just £3.95, and FREE for orders over £60 using code FD60. Additionally we offer First Class and Tracked options.

All our goods are made and sent from the UK. Customers are responsible for any import costs, taxes, duties, and clearing fees. These will vary depending on where you live. In practice our customers in the USA have not been required to pay any additional costs, although we can't guarantee this.  (Sadly, currently we cannot ship to Northern Ireland, the EU or countries in the EEA)

United Kingdom,  Jersey, Guernsey, Isle of Man

Royal Mail 2nd Class       £3.95

Royal Mail 1st Class        £5.50

Courier Orders under £50           £12.00

Courier Orders £50.00 and over  £18.00

 

USA

Standard International   $7.95

Express International      $29.95

 

Canada

Royal Mail Priority Air    $12.00

Standard International   $25.00

Express International      $80.00

 

Australia

Royal Mail Priority Air    $12.00

Standard International  $30.00

Express International      $80.00

 

New Zealand

Royal Mail Priority Air    $15.00

Standard International   $35.00

Express International      $95.00

 

Switzerland

Royal Mail Priority Air    CHF 7.50

Standard International   CHF 25.00

Express International      CHF 60.00

 

Falkland Islands

Royal Mail Priority Air    £7.00

Standard International   £15.00

Express International     £50.00

Tracked Royal Mail          £18.00

 

Israel

Royal Mail Priority Air    ₪25.00

Standard International   ₪100.00

Express International      ₪200.00

 

Japan

Royal Mail Priority Air    ¥1,250 

Standard International   ¥3,500

Express International      ¥8,000

Our guarantee - easy returns
WE WANT YOU TO BE HAPPY!  
For unmade kits and bits we're happy to offer a refund within 90 days of purchase.
To be eligible for a refund your item must be unused and in the same condition that you received it. To complete your return, we require need your order number or some proof of purchase, we may be able to help with this. 
Please send your item to 9 Field Lane, Brighouse, HD6 3NX. Please obtain a proof of posting (free from the post office).
What if I start making the kit and it goes horribly wrong? 
This is most unlikely but if you do get stuck give us a call and we'll sort something out.
Custom made goods, such as made up kits may be returned only at our discretion (after all with over 4.000 possible combinations we may not find another customer for your goods). Please contact us to discuss this. returns@joestoes.co.uk or telephone 01484 44 3161 or + 44 1484 3161 from outside the UK.
Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved your refund will be processed, and a credit will automatically be applied to your credit card or Paypal account as soon as we can and in any case within 30 days.
Exchanges
We can replace items if they are defective or damaged. If you need an exchange, send us an email at amanda@joestoes.co.uk and send your item to: 9 Field Lane Brighouse GB HD6 3NX. Depending on where you live, the time it may take for your exchanged product to reach you may vary but we will do it as quickly as possible.
Shipping &Refund of shipping costs
To return your product, you should mail your product to: 9 Field Lane Brighouse GB HD6 3NX
You will be responsible for paying for your own shipping costs for returning your item. Please obtain proof of postage. If the goods are faulty or we have made an error we will refund your postage.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing insurance. We don’t guarantee that we will receive your returned item.
Late or missing refunds (if applicable).
Please contact Paypal your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@joestoes.co.uk .

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